Is Sun Country A Good Airline?  Pros

1. Free In-Flight Entertainment

Sun Country Airlines offers free in-flight entertainment to all passengers!

This free entertainment includes movies, shows, games, and music, and does not require any type of app download.

You can simply stream from Safari or Chrome on your personal devices.

Additionally, most seats come with USB charging and better seats which are upgradable with AC charging ports so you can stay connected your whole Sun Country flight.

Whether you’re looking to relax with a movie or show or stay entertained with music or games, Sun Country has you covered!

2. Three Comfortable Seating Options

Sun Country offers three different seat selections in their Boeing 737s in order to make your flight as comfortable as possible.

Seat assignments vary on the seat option you choose.

The “Best” option are comfortable cabins that provides 4″ of extra legroom and 150% more reclining than standard seats. 

A complimentary alcoholic beverage is also included in this seat selection option for a “first class” experience.

The second seating option is Sun Country’s “Exit Row Seats” which offers 9″ of extra leg room. 

The third and final seating option is the Sun Country standard seat that is offered on most flights.

3. Plenty Of Onboard Beverages And Snacks

Sun Country offers a variety of food, a free drink, and beverages onboard, including complimentary nonalcoholic drinks during your flight.

You can purchase, beer, wine, liquor, and buy-on-board snacks with your Visa credit card or MasterCard. 

Note: Sun Country does not accept cash onboard.  Most airlines are moving to a cashless flight experience, so this isn’t too far off from a normal flying experience.

4. Routes To And From North America, Central America, And The Caribbean

Sun Country Airlines provides customers with an opportunity to enjoy multiple routes between North America, Central America, and the Caribbean Islands.

As of October 2022, Sun Country flies 99 routes throughout these areas.

With direct flight options like Belize, Aruba, Costa Rica, and Turks and Caicos, you can experience a variety of leisure destinations that provide unique experiences depending on where you go.

Within the United States, Sun Country flies all over.  You’ll find flights to Boston, Charlotte, Denver, Detroit, NYC, Phoenix, and more.  They even offer a seasonal route to Vancouver!

5. Sun Country Vacation Packages

Sun Country offers deals for all-inclusive vacations, flights and hotel deals, and more. 

You can also purchase tickets to activities and events through Sun Country’s website.

By bundling your flight, hotel, and other activities together with Sun Country, you can save money on your vacation.

If you have flexibility with your travels, you can also find the “featured deals” section on their website to help you save even more on flights.

6. Low-Cost Airline But There Are Many Add-Ons

While Sun Country’s low and affordable flights and fares are appealing, it come at an additional cost when you factor in extra costs and fees for basic in-flight services like carry-on luggage, seating arrangements, and ticket changes.

In these cases, the price may actually exceed those of the larger, more established airlines.

Furthermore, customers may not find the same level of great customer service due to fewer employees and resources.

Lastly, low cost means limited access to certain routes and airports as well.

All things considered, being a low-cost airline may be a pro or a con, depending on your needs.

7. Sun Country Rewards Program

Sun Country’s rewards and loyalty program is a great way to earn points toward future Sun Country flights. 

However, there are a limited number of ways to earn points and those points are best used towards a variety of Sun Country flights.

The limited number of Sun Country flights means limited ways to spend your rewards.

Rewards are most valuable if you know that Sun Country offers in-season routes that you can take advantage of.

Is Sun Country A Good Airline? Cons

8. Change Fees After 60 Days Out

Flying Sun Country Airlines can be an economical option for the budget-minded traveler, but the airline does have a few drawbacks – in particular, change fees.

After 60 days prior to departure, Sun Country will charge a fee of $39 per leg of travel if a flight needs to be changed; within 2 weeks before flying, passengers may incur up to a $79 fee.

Furthermore, if you need to cancel your flight, you’ll still end up paying some kind of fee.

Many major airlines have moved to no-change fees, so if your plans aren’t solid or you’re worried about last-minute changes, it may not be worth the risk of higher last-minute change fees

9. Bag Fees

Sun Country Airlines offers travelers an array of options and fees when it comes to baggage.  An under-seat bag is included with your flight fare.

Prices for overhead and checked bags vary based on when you pay. At booking, an overhead bag starts at $30 and a checked bag starts at $34. 

Additional bags and bags checked at the airport will be priced higher.

If you carry a lot of luggage, the fees may add up!

10. The Majority Of Flights Are Out Of Minneapolis

When it comes to flying with Sun Country Airlines, one big con is that most of its available flights are located out of Minneapolis.

This can be a major issue if you don’t live in or around the area.

The airline does offer routes from many different major airports, including Chicago, Baltimore, Newark, Miami, Austin, and more.

However, you may find it difficult to get the exact route you desire from your own airport.

11. Poor Customer Service

There have been numerous complaints from customers about Sun Country’s poor customer service.

Common complaints from customers include:

• delayed flights

• lack of communication from the customer service line

• fees for bags, changes, seats, etc.

• mishandled luggage, poor compensation for lost or mishandled luggage

Many customers have rated Sun Country customer and staff service including flight attendants quite low on review sites such as Trip Advisor, Yelp, and BBB.

12. Many Routes Are Seasonal

There may be several routes to choose from, but almost all Sun Country routes are seasonal, so your options to fly will change throughout the year. 

Not only does this make the number of routes everchanging, but it also decreases the availability of flights you’ll find out of your local airport.

If you’re looking to take advantage of a low-budget flight from Sun Country, you’re at the mercy of finding what is available at the time of your flight bookings versus choosing a route yourself.